Software de planejamento estratégico e gestão com acompanhamento de indicadores

Abstract

The construction of strategic planning in a higher education institution presents several challenges. In the case of the Carlos Alberto Reyes Maldonado State University of Mato Grosso - UNEMAT, there are still several specific challenges due to its collegiate and multi-campus structure in a state with a large extension and serving several modalities and audiences, among other particularities. This work aimed to investigate the planning artifacts and management instruments of UNEMAT, with the development of the university's own software to assist in the planning, management and monitoring of its actions. The methodology applied was characterized as applied research, with a qualitative approach and exploratory objective. The work was organized in four stages, the first three involving bibliographic research, documentary research and action research, in order to generate software, which in the final stage of the methodology was evaluated by a focus group. The results achieved include the development of strategic planning and indicator-based management software, aligned with UNEMAT's university management, in addition to providing an overview of the planning process of the best universities in Brazil, and the generation of a systematization and data extraction flow for management. These results imply awareness of the need for clear and automated data with well-defined objectives, with management being responsible for prioritizing and promoting key areas within the institution to make the most of the contributions presented. This prioritization by senior management is one of the fundamental points of this process, and the evaluation of the software developed indicated that it can contribute by adding flexibility and alignment to the institution's needs.