Gestão do trabalho no Sistema Único de Assistência Social : uma análise das relações e condições de trabalho das equipes municipais de assistência social em Mato Grosso em contexto de contrarreformas e restrição de direitos

Abstract

This dissertation is the result of an investigation into Work Management in SUAS, analyzing the working conditions and relationships of higher and middle-level workers in the Social Assistance Reference Centers (CRAS) and Specialized Social Assistance Reference Centers (CREAS) in Mato Grosso. It is research that combined elements of qualitative and quantitative approaches, with secondary data obtained from the Census of the Unified Social Assistance System (SUAS) and the State Annual Report, and primary data collected through a self-administered questionnaire sent to workers via the WhatsApp group of the State Forum of Workers of the Unified Social Assistance System of Mato Grosso. The results of this research pointed to the fragile implementation of Work Management in the state of Mato Grosso, with the exception of some municipalities; it reaffirms the premises of authors regarding the advancement of outsourcing in this policy; the lack of distinction regarding the size and wealth of municipalities concerning the minimum investment in the Social Assistance Policy and in the reference teams of the Unified Social Assistance System (SUAS); the intensification of work with the attendance to demands that do not belong to the System, as well as the implementation of programs at the federal and state levels; the physical, mental, and emotional illness of workers, and the growing indication of experiencing moral harassment; and at the same time, the organization of workers appears weakened. Regarding the continuing education of SUAS, there are scarce or absent investments in the aspect of training. Greater focus on short-duration courses, not advancing in Lato Sensu and Stricto Sensu training. The scenario of Work Management in Mato Grosso confirms the importance of the (re)organization of workers of the Unified Social Assistance System, to reverse or minimize the scenario of precariousness.